MTTR — Mean Time To Repair

Definition

Average time to restore a failed repairable asset to operating condition. Maintainability metric — lower MTTR = faster recovery from failure.

Formula

MTTR = Total Repair Time / Number of Repairs

Where “repair time” = elapsed time from failure detection to restored production, including wait-for-tech, parts-fetch, diagnostic, fix, validation. Some shops separate “active repair time” (technician hands on) from total MTTR — be explicit about which.

Required data

  • Repair start timestamp (failure-detection time)
  • Repair end timestamp (restored-to-production time)
  • Repair count over the window
  • Consistent failure/repair definitions ↔ pairs with MTBF

Possible data sources

  • CMMS work-order timestamps
  • PLC fault → ack → reset event chain
  • Operator-logged shift-handover notes

Factory example

Same auto stamping press, monthly:

  • 4 failures
  • Total repair time: 8 hours (avg 2h each, but one was 5h waiting for a part)
MTTR = 8 / 4 = 2.0 hours

The 5-hour outlier is the real signal — spare-parts policy gap.

Economic impact

  • Lost production minutes × value-per-minute
  • Operator idle time
  • Drives spare-parts inventory decisions
  • With MTBF → asset availability: Availability = MTBF / (MTBF + MTTR)

Common mistakes

  • Stopping the clock at “fix complete” instead of “production restored”
  • Excluding wait-for-tech time → MTTR looks artificially low, maintenance staffing decision misled
  • Reporting MTTR plant-wide instead of per asset/failure-mode → top contributor hidden
  • Comparing MTTR across very different asset types → noise dominates

See also